When leading venue catering business Venue Catering Partner needed a training provider to create and deliver high quality management and customer service programmes for their team at Hull City Football Club they set about looking for a partner who reflected their own business values.
Professionalism, experience, passion, sector knowledge and integrity were all vital factors in VCP’s search for the right provider and following an exhaustive process they appointed Birmingham based GB Training as their people development partner.
With over 20 years’ experience within the training sector, GB Training were recently rated ‘good with outstanding features’ by OFSTED and as a provider of levy funded work across the UK in delivering high quality training programmes for businesses of all size and sector both commercially and via various funding pathways.
VCP Chief Executive Paul Biffen commented;
‘Venue Catering Partner are leaders within our sector.
When we decided to offer formal business skill training to our teams at various venues and levels we were delighted with GB Training’s response. They made the process clear and simple and took the lead on the project as we would expect
We researched the training sector looking for a provider who understood our unique and specialised needs and most importantly reflected the levels of professionalism and quality we absolutely insist upon across our business.
We had no hesitation in appointing GB Training to create and deliver Management and Customer Service Training Programmes at our Hull City site and have been absolutely delighted with the level of service and quality as we embark upon this vitally important project.
I would highly recommend GB Training to any organisation looking to provide high quality training and qualifications for their teams’
GB Training Manging Director Lawrence Barton said,
‘We were delighted to be selected as VCP’s training partner across both management and customer service programmes at their Hull City FC operation. It became apparent very quickly that our business ethos and values were similar to VCP’s and we very much look forward to working with them over the next 12 months in providing their on-site team with the highest quality training and business qualifications’.
For more information regarding VCP please visit www.venuecateringpartnerltd.co.uk