GB Training Careers

Telesales Executive

Purpose of the role

To maximise the effectiveness of the Sales team and Account managers by producing high quality leads and working as a team towards agreed set targets and profitability goals. To provide a high level of sales support by ensuring all queries are responded to in an efficient, professional and timely manner.

Responsibilities

  1. Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads.
  2. Develop creative pitches and propositions aimed at specific industry sectors
  3. Proactively follow up leads generated from canvassing by the account managers.
  4. Use of initiative to identify and follow up opportunities with companies who are not already on the database
  5. Manage and build a database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business
  6. Work closely with marketing team to achieve sales objectives.
  7. Negotiate commercial terms within set guidelines agreed with HOBD
  8. Attend monthly meetings with sales team to update information and discuss any issues
  9. Liaise effectively with all departments within GB Training to ensure customer requirements are met.
  10. Contribute to the team performance by sharing and implementing Best Practise Ideas.

 

PROSPECTS

Successful Telesales people can expect to be promoted within the sales team a 12- 24-month timescale providing they have continually met or exceeded set targets.

Additional Information

GB Training are training provider, who specialise in Apprenticeships and wider adult education training from BA to I.T. communications solutions to large SME and Corporate Organisations. The Company supports this with high-calibre, award winning account management, impartial advice and advanced expertise always.

Our client portfolio includes the likes of IKEA, FUJITSU, MINISTRY OF DEFENCE, EDM amongst others.

The company is small but growing and all employees are expected to work as a team and support one another. You may therefore be asked, from time to time, to undertake other duties by your Manager or a Director of the Company that is within your range of skills and abilities.

This job description may be varied in consultation with the post holder to reflect evolving needs of the business.

Person Specification 

Knowledge, Skills, Experience:

• Computer literate/keyboard skills

• At least 1-2 years working within a sales environment preferably in a proactive telemarketing role within the training sector (or related) industry

• Excellent telephone skills

• High degree of accuracy

• Demonstrated ability to prioritise issues

Skills with People:

• Ability to build strong working relationships (internal/external)

• Excellent communication skills – verbal and written

• Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation

Disposition/Personality:

• Determined

• Enthusiastic

• Team Worker

• Reliable

• Sociable.

Person Specification 
Knowledge, Skills, Experience:

• Computer literate/keyboard skills

• At least 1-2 years working within a sales environment preferably in a proactive telemarketing role within the training sector (or related) industry

• Excellent telephone skills

• High degree of accuracy

• Demonstrated ability to prioritise issues

Skills with People:

• Ability to build strong working relationships (internal/external)

• Excellent communication skills – verbal and written

• Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation

Disposition/Personality:

• Determined

• Enthusiastic

• Team Worker

• Reliable

• Sociable

Type of Person (Motivational Profile)

• Self-motivated

• Achievement orientated

• Ability to use own initiative

• Ability to perform effectively when there are pressure peaks

• Sets high standards and consistently achieves them

Circumstances

• Willing and able to work outside the hours on occasions to complete tasks and achieve the targets

• Willing and able to attend company meetings which take place outside of normal working hours (approx. one per month)

Key Facts

Salary: starting 20k + Bonus

Reporting To: Sales Manager

Location: Birmingham City Centre

For more information contact the office on 0121 622 4218

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GB Training Ltd

Wynner House
143 Bromsgrove St
Birmingham
West Midlands
B5 6RG

T: 0121 622 4218
E: enquiries@gbtraining.org.uk
Safeguarding concerns (in confidence): safeguarding@gbtraining.org.uk