Solving Problems and Making Decisions

Solving Problems and Making Decisions

Who is this course for?

A practising or potential first line manager wishing to develop knowledge and understanding.


What are the benefits of attending this course?

As a first-line manager, you will be actively involved in the processes of making decisions and solving problems. Certainly, becoming adept in the processes is a sure way to increase efficiency and effectiveness of both yourself and of your organisation.

What is covered during the course?

  • Problem solving tools and techniques
  • Root cause analysis
  • Communicating decisions
  • Representing and interpreting information
  • Planning and monitoring
  • Implementing solutions

What skills will you come away with?

Much of your success in solving problems and making decisions is about the proper application of tools and techniques. This course will examine the tools and techniques required and present opportunities for you to practice the necessary skills in your workplace

If you would like more information or to attend this course, please enquire below.

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