Level 2 Award In Health And Safety
Level 2 Award In Health And Safety
Who is this course for?
A practising or potential first line manager wishing to develop knowledge and understanding.
What are the benefits of attending this course?
This course will introduce you to the challenges of understanding and managing conflict in the workplace. As a first-line manager, it is highly likely that, at some time, you will face, and be required to address, some form of workplace conflict.
What is covered during the course?
Conflict – Types and Stages of Development
Common Causes of Conflict
Conflict and Performance
Individual Difference and Diversity
Conflict Management Theory
Skills and Techniques Required to Manage Conflict
Minimising the Adverse Effects of Conflict
What skills will you come away with?
By the end of the session you will understand conflict management within the workplace. You will be introduced to several management theories, models and concepts, all of which help to explain how conflict can be managed effectively. You then will be able to make parallels with your own experience in the workplace, and to consider how by applying the learning, you can lead your team effectively.
If you would like more information or to attend this course, please enquire below.
Sign up to our Newsletter
GB Training Ltd
Wynner House
143 Bromsgrove St
Birmingham
West Midlands
B5 6RG
T: 0121 622 4218
E: enquiries@gbtraining.org.uk
Safeguarding concerns (in confidence): safeguarding@gbtraining.org.uk
Latest News!
privacy Policy
