ICT Infrastructure Level 3

ICT Courses

Details Of The Standards

An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity.

Technical Competencies
• Communication
• IT Security
• Remote Infrastructure
• Data
• Problem solving
• Workflow management
• Health and Safety
• Performance
• WEEE (the Waste Electrical and Electronic Equipment Directive)

What you will learn?
• Networking & Architecture
• Cloud Services
• Mobile & Operating systems
• Coding and Logic
• Business Processes/Help desk systems

Qualifications and Training
• Infrastructure Level 3 Standard, Pass, ,Merit or Distinction
• MTA Networking Fundamentals
• MTA Mobility & Devices
• MTA Cloud Fundamentals

English and Maths
Level 2 English and Maths will need to be passed, if not already, prior to taking the end point assessment.

DURATION
The duration of this apprenticeship is a minimum of 12 months

APPRENTICESHIP ENQUIRIES

15 + 13 =

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GB Training Ltd

Wynner House
143 Bromsgrove St
Birmingham
West Midlands
B5 6RG

T: 0121 622 4218
E: enquiries@gbtraining.org.uk
Safeguarding concerns (in confidence): safeguarding@gbtraining.org.uk