Managing and adapting to the ‘new normal’ with customer services

We live in a world where service provision and the care of customers comes in many forms, whether that’s down the end of a phone at a call centre, retail, restaurants and bars, and many other service providers. These businesses; either Business to Consumer (B2C) and...

Five Tools that every Digital Marketer should get to grips with.

Most businesses realise the value of digital marketing, and the benefits of affordability  – stretching your budget with a good level of Return on Investment (ROI), creating a level playing field for companies big and small, driving conversion and generating...